About Innovative Air Solutions in Tuckahoe, NY
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Job Survey completed by Daniel Purcell

Mamaroneck, NY 10543 in Westchester County
Innovative Air Solutions
Overall Rating: 5 / 5
Date:

Customer had the option to rate any question 1-5. 1 being worst and 5 being best.

Survey Questions Rated Comments
Overall satisfaction with service call 5 WOW Service
Experience with the phone call about your service needs 5 WOW Service
Experience with the service person 5 WOW Service
Service person's diagnosis 5 WOW Service
Service work performed 5 WOW Service
The cleanup process 5 WOW Service
Would you tell your friends about us? Yes
May we use you as a reference? Yes
May we post this review on our site? Yes
Customer Comment:
We had our old service company come twice to our house for this problem. They were unable to diagnose the problem and we were left to pay for two service calls and still had a cold house. I visited the Trane web site and found Innovative under authorized service dealers. The woman who answered the phone was friendly, and the tech who arrived in the hour promised was superior. Peter said he knew what the problem was with our furnace when it was described to him prior to him arriving in our home. He quickly confirmed his theory, but needed to leave to pick up a part. He arrived later in the day as promised, replaced the part, and I now have a comfortable house again. The service we received from Innovative was perhaps the best experience we've had with any service company coming into our home for any reason. You have an excellent employee in Peter who represents your company incredibly well. He is personable, knowledgeable, and a gentleman. Thanks for correcting a problem that had frustrated us for too long.
Other Related Reviews
  • Review from Robert Doria from Scarsdale, NY

    It was a pleasure to deal with such a professional and accommodating company both owners and staff alike. They were able to facilitate the install of my new heating/cooling system... [read more]
    See what other customers from Scarsdale say about us!
  • Review from JOHANNA SILKOWSKI from Bronxville, NY

    I called for service to replace a part. Serviceman was able to do repair without replacing part. This instills a large amount of trust in Innovative Air Solutions that they... [read more]
    See what other customers from Bronxville say about us!
  • Review from jeffrey hinksmon from dobbs ferry, ny

    Competent, professional, and always friendly service.... [read more]
    See what other customers from Dobbs Ferry say about us!

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Our New York Service Area

Cities in Putnam County, NY
Brewster
Carmel
Cold Spring
Garrison
Lake Peekskill
Mahopac
Mahopac Falls
Patterson
Putnam Valley

Cities in Westchester County, NY
Amawalk
Ardsley
Ardsley On Hudson
Armonk
Baldwin Place
Bedford
Bedford Hills
Briarcliff Manor
Bronxville
Buchanan
Chappaqua
Cortlandt Manor
Crompond
Cross River
Croton Falls
Croton On Hudson
Dobbs Ferry
Eastchester
Elmsford
Goldens Bridge
Granite Springs
Harrison
Hartsdale
Hastings On Hudson
Hawthorne
Irvington
Jefferson Valley
Katonah
Larchmont
Lincolndale
Mamaroneck
Maryknoll
Millwood
Mohegan Lake
Montrose
Mount Kisco
Mount Vernon
New Rochelle
North Salem
Ossining
Peekskill
Pelham
Pleasantville
Port Chester
Pound Ridge
Purchase
Purdys
Rye
Scarsdale
Shenorock
Shrub Oak
Somers
South Salem
Tarrytown
Thornwood
Tuckahoe
Valhalla
Verplanck
Waccabuc
West Harrison
White Plains
Yonkers
Yorktown Heights
Sleepy Hollow

Please call us at: 1-800-785-9145

RECENT TESTIMONIALS:

"Installers are well prepared and knowledgeable on what they"
Testimonial by O M. from Yonker, NY

More Testimonials
Dr. Energy Saver Westchester

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