
Somers, NY 10589 in Westchester County
Innovative Air Solutions
Overall Rating: 5 / 5
Date:
Customer had the option to rate any question 1-5. 1 being worst and 5 being best.
| Survey Questions | Rated | Comments |
| Satisfaction with the job we did for you: | 5 |
great customer service. very knowledgable employees. The installation has made our home so much more comfortable and we love how quiet the unit is. We could not be more pleased. |
| Experience with the first phone call to the company | 5 |
extremely knowledgable and helpful |
| Office Staff | 5 |
extremely courteous and helpful |
| Salesperson and sales presentation | 5 |
very knowledgable. listened to our concerns and needs and presented us with several options. gave us enough information to confidently decide which solution was best for us. |
| Our installation crew | 5 |
very efficient--they were courteous, respectful and extremely knowledgable |
| The cleanup process | 5 |
no mess at all. our home was in exactly the same condition after the installation as before |
| Would you tell your friends about us? | Yes | |
| May we use you as a reference? | Yes | |
| May we post this review on our site? | Yes | |
| Customer Comment: We had an excellent experience with Innovative Air Solutions. During our consultation, they listened to our needs and concerns and presented us with several cost effective options. We were given enough information to confidently decide which solution would best meet our needs. Our comfort levels have increased dramatically and we barely notice that the unit is running because it is so quiet. |
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Serving NY including the Greater New Rochelle area
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"Installers are well prepared and knowledgeable on what they"
Testimonial by O M. from Yonker, NY