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Service review from Keith in Sleepy Hollow, NY 10591
Innovative Air Solutions
Sleepy Hollow, NY 10591
Westchester County
Monday, February 13th, 2012
5 / 5
General Comments: As always, the service was prompt and meticulous. When I initially experienced difficulty with the heating system, a technician returned my call within minutes. He diagnosed the issue over the phone and , after following his concise instructions, my system was up and running. The follow-up service found the specific issue and I continue to have the utmost confidence in your company. Your amazing reputation continues to be well deserved!
In addition to the general comments above, our customer was also given the opportunity to rate us in six key areas related to our performance as a company, from initial contact to final cleanup. They rated us on a scale of one to five stars in each category, and had the opportunity to leave comments.
We asked about...
Here's what they thought...
Overall satisfaction with service call
Experience with the phone call about your service needs
Experience with the service person
Service person's diagnosis
Service work performed
The cleanup process
